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At Happie Hearts, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our matchmaking services.
By using our website, you acknowledge and agree to the terms of this Privacy Policy in compliance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.
Happie Hearts
Website: www.happiehearts.co.uk
Email: hello@happiehearts.co.uk
We collect, store, and process the following types of personal data:
Under UK GDPR, we process personal data based on:
When you provide explicit consent for data processing (e.g., subscribing to newsletters or opting into matchmaking services).
To provide matchmaking services as agreed.
When required by law (e.g., fraud prevention, legal compliance).
To improve our services, ensure security, and enhance user experience.
We use the collected data for the following purposes:
Understanding your preferences to facilitate suitable introductions.
Responding to inquiries, providing customer support, and notifying you of updates.
Ensuring a safe and trustworthy matchmaking service.
Sending promotional emails and updates. You can unsubscribe anytime.
Tracking visitor behaviour to enhance user experience and security.
Meeting regulatory requirements and resolving disputes.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. The types of cookies we use include:
Necessary for website functionality.
To track visitor behaviour and improve services.
To remember your settings for future visits
We retain your personal data only for as long as necessary to fulfill our services or comply with legal requirements.
Data is retained while you are actively using our services
Data is retained for up to 5 years unless legally required otherwise.
Retained until you opt out of communications.
Once data is no longer required, it is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Access to personal information is restricted to authorised personnel only.
Where necessary, we may use third-party service providers (e.g., hosting providers, IT support), who are contractually obligated to protect your data under UK GDPR.
You have the right to:
Request a copy of your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data where legally permissible.
Restrict or object to processing under specific circumstances.
If processing is based on consent, you may withdraw it anytime.
To exercise any of these rights, contact us at hello@happiehearts.co.uk.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Our website may contain links to external websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting personal data.
We may update this Privacy Policy periodically. Any significant changes will be communicated via our website.
For any questions, please contact us at hello@happiehearts.co.uk.
Last Updated: 1st March 2025
info@happiehearts.co.uk
